I have an issue with wwrite and need assistance, how do I contact support?
You can contact support by tapping on "Tools" -> "Support". Here you can tap on either "Email" or "Twitter" and an email or tweet will be started.
I have an idea for a new feature for wwriteLite, how do I tell you about it?
You can contact support by tapping on "Tools" -> "Support". If you prefer to remain anonymous, use the Feature Request option under Tools -> Support.
wwrite says I can get support via twitter, how does that work?
You can get support by tapping on "Tools" -> "Support" -> Twitter
How does “Locking Files” work?
Locking Files is used to allow you to protect a file by requiring Face ID, Touch ID, or a password in order to open. The password is your iPhone or iPad passcode.
In order to lock a file, you can swipe from the left on a file and tapping on “Lock” or continuing to swipe to the right. You can unlock files in the same manner.
Locking files does not protect the file if someone plugs in the phone, but only from someone being able to access it while using your device.
There are a couple of things to note about Locked Files.
When a file is locked, you cannot use drag and drop on the file and you cannot delete the file. In order to use drag and drop or delete a file, you will need to unlock the file.
How does Distraction-Free Mode work?
Distraction-Free Mode works by removing the file list and status bar and will provide you with as much space to work on your writing.
To enable Distraction-Mode, click on the icon and then turn on the "Distraction Free" switch. To disable it, tap on the icon and turn the "Distraction Free" switch off.
What are the supported iOS versions for each version of the app?
Version 6.0 - iOS 14.0
Version 5.3 - iOS 13.2
Version 5.2 - iOS 13.2
Version 5.1 - iOS 13.2
Version 5.0 - iOS 13.2
Version 4.6 - iOS 13.2
Version 4.5 - iOS 13.0
Version 4.2 - iOS 12.2
Version 4.0 - iOS 12.0
Version 3.1 - iOS 11.0
Version 3.0 - iOS 10.0
How do I get files onto my iPad?
The first is to email yourself a file and copy and paste the contents into a new file.
The second is to use iTunes. Once your iPad is plugged in, you can click on the ‘Apps’ tab at the left side. Then you can click on ‘wwrite’. Finally you can click on the ‘Add’ button and find the file you want to import. You can only import individual files at this moment. Importing an Archive may come in the future.
As of wwrite 3.0.0, you are now able to import files from the “Share Sheet” of any application. wwrite supports any plain-text file.
As of wwrite 3.1.0, you can use drag and drop on iOS 11 to import not only text, but also files.
As of wwrite 4.6.0, you are able to import files by tapping on the "+" button and tapping on Import Files. This will bring up a file picker similar to the "Files" app and you can import any text file.
How does wwrite know what to put into a new file?
wwrite is designed to take the contents of any file that is shared through iTunes, or through drag and drop in iOS 11, and put it into a file. It will not attempt to read out any of the file, it will merely take the contents as-is and import it.
What type of files does ‘wwrite’ support?
wwrite is a text-only editor. As of right now it can only support plain-text files. It does support emoji as well, but font styles like bold, italics, and different fonts are not supported.
I want to import a template, can this be done?
At this time, it is not possible to import templates. This may be a feature that comes in the future.
All of the files I import just have a white background, is there anyway to import a file with a background color already assigned?
With version 4.6.0, you can tap and hold on the "drag" icon for an open file and you can drag it to the File List. This will duplicate the file.
As of version 5.0.0, you can tap and hold on a file in the File List and you can tap the "duplicate" button to duplicate the file. This will duplicate the file including the assigned template.
Can I compress all of my current files and then delete them?
Yes, as of version 1.3.0 there is an option to compress the files. The files will be available via an ‘archive’ file when sharing within iTunes. As of version 2.1.0 you now have more options. You can now archive “Files Only”, “Files and Metadata”, “Templates Only”, or “Everything”. Also in version 2.1.0, there is an option to erase everything, excluding templates; there is a separate option for erasing templates. This will erase everything, including archives. It is recommended that you email a full archive to yourself before erasing all content.
How do I customize a template?
You can customize a template by performing the following:
Select an existing file, or create a Blank File
Tap on “Tools”.
Tap on “Customize Templates”
Select a template, or create a new template
Adjust the Red, Green, and Blue sliders for the background, and font.
Edit the Template text to create the template that you want.